Education :------;Graduate
Experience :7-20 Years
Industry :BPO
Work Time :
Salary : 81000 /- Per Month
Incentive :
Language Known :
Phone : +9198********
Email : ****@*****.com
Website : www.******.com
Job Description :Domain: International BPO Designation: Manager Education: Any Graduate Experience: 3 / 4 years of experience as an Assistant / Deputy Manager in managing a BFSI sales & telemarketing account, Minimum experience of 8 years in BPO LOCATION: Pune CTC UPTO 10.00 LACS PA JOB RESPONSIBILITY: • Managing an average span of 150 plus FTE’s. Client, Customer & People Management. • Responsible for people/ employee career development. • Manage Data Analytics and Data Churn • Manage Dialing Strategies and manage resource utilization (Should be able to design dialing strategies for better penetration depending on the customer behavior and product) • Initiate improvement projects and drive efficacy Sales skills (should have smart sales techniques basis the products and customer behavior) • Target oriented approach and should display various approaches to achieve the targets and drive them within the team • Has worked in Sales/Telemarketing business in BPO/Call Center environment • Knowledge of Dialer management and data churn for outbound sales process
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