Desktop And Network Engineer jobs in Ahmedabad

Education :B.TECH/B.E.;Computers

Experience :3-10 Years

Industry :

Work Time :

Salary : 30000 /- Per Month

Incentive :

Language Known :

Phone : +9198********

Email : ****@*****.com

Website : www.******.com

Job Description :URGENTLY HIRING DESKTOP ENGINEER FOR A MNC COMPANY LOCATION : AHMEDABAD QUALIFICATION : B.SC / B.E / B.TECH / MCA Experience - 3-5 years of relevant post qualification work experience in ICT Business Systems Analysis or ICT Support CTC UPTO 30000PM JOB DESCRIPTION : 1. Provide direct support during business application incidents and ensure that the incident is handled properly as per process 2. Responsible for root cause analysis of business application system incidents through the problem management process 3. Work directly with business to identify issues in day to day functioning of business applications and help management to prioritize the issues with development team 6. Improve application functionality and performance and work with development team for system and business improvements. 7.Responsible for maintenance of documentation related to business application support incidents and corresponding workarounds and fixes 8. Work with business analysis and testing group as an extended team member to provide inputs from production support to ensure an efficient application design 9. Develop an overall and as well as in depth understanding business processes of the department being supported by the team, also prepare documentation for the same. Skill Set 1.Testing mindset to analyze business flow and IT services to arrive at the source of the problem 2. IT Desktop and Enterprise IT Support experience 3. Aptitude for problem solving and working knowledge of Windows/Linux environment Who should join 1. Ability to influence technical resource teams to undertake necessary actions in the restoration and maintenance of a stable IT environment 2. Ability to build effective working relationships across the business, with key stakeholders and with 3rd party service providers (both internally and externally), establishing credibility amongst a wide and demanding customer group 3. Excellent problem solving and decision making skills FEEL FREE TO CONTACT US IF YOU HAVE ANY QUERY IF THIS VACANCY IS NOT SUITABLE FOR YOU THEN YOU CAN PASS OUT THIS VACANCY TO YOUR FRIENDS, COLLEAGUES OR SOCIAL GROUPS.